The e-commerce manager that offers its online sales tools through an electronic catalog and shop carts
The retailer who supplies and transmits the products to be published and sold by the intermediary platform - Seller online
The one who purchases the products of the supplier through the tools of the seller
Condition of Purchase
These conditions are valid exclusively between the "SUPPLIER", hereinafter referred to as "DROP SHIPPER" and any person, called "CUSTOMER", who makes purchases online on the website www.mystore016.com (ONLINE SELLER). These conditions may be subject to changes and the date of publication of the same on the site is equivalent to the date of entry into force
These conditions govern purchases made on the www.mystore016.com site, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005, amended by Legislative Decree n. 21/2014 and by Legislative Decree 70/2003 concerning electronic commerce.
With these general sales conditions, the SUPPLIER sells through the SELLER and the CUSTOMER remotely buys the movable tangible assets indicated and offered for sale on the site www.mystore016.com. The contract is concluded exclusively through the internet, through the CLIENT's access to the address www.mystore016.com and the realization of a purchase order according to the procedure provided by the site itself.
Before proceeding to confirm their order, the customer undertakes to review these general sales conditions, in particular the pre-contractual information provided by the SELLER and to accept them by affixing a flag in the indicated box.
In the order confirmation e-mail, the CUSTOMER will also receive the link to download and archive a copy of these general sales conditions, as provided for by art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014.
The CUSTOMER before the conclusion of the purchase contract, examines the characteristics of the goods that are illustrated in the individual product data sheets at the time of the CUSTOMER's choice.
Before the conclusion of the purchase contract and before the validation of the order with "payment obligation", the CUSTOMER is informed regarding:
- total price of the goods including taxes, with details of shipping costs and any other costs;
- terms of payment;
- the term within which SUPPLIER undertakes to deliver the goods;
- conditions, terms and procedures for exercising the right of withdrawal (art. 6 of these conditions) as well as the withdrawal form referred to in Annex I, part B of Legislative Decree 21/2014;
- information that the CUSTOMER will have to bear the cost of returning the goods in case of withdrawal;
- existence of the legal guarantee of conformity for the goods purchased;
- conditions of after-sales assistance and commercial guarantees provided by the SUPPLIER.
The CUSTOMER may at any time and in any case before the conclusion of the contract, take cognizance of the information relating to the SUPPLIER, the geographical address, telephone and fax number, e-mail address, information that is reported in the order form.
The sales contract is considered concluded with the sending by the SELLER to the CUSTOMER of an e-mail confirming the order. The e-mail contains the data of the CUSTOMER and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent and the link to print and store the copy of the present conditions.
The CUSTOMER undertakes to verify the correctness of the personal data it contains and to promptly notify the VENDOR of any corrections.
SUPPLIER undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, some errors, inaccuracies or small differences between the site and the actual product may emerge. Furthermore the photographs of the products presented on www.mystore016.com do not constitute a contractual element, as they are only representative.
The SUPPLIER undertakes to ship the goods within 03 working days from the sending of the order to the CUSTOMER.
Product availability refers to actual availability at the time the CUSTOMER places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of several users, the products could be sold to other CUSTOMERS before the order is confirmed.
Even after sending the e-mail confirming the order sent to the SUPPLIER, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the unavailable product and the CUSTOMER will be immediately informed by e-mail.
If the CUSTOMER requests the cancellation of the order, resolving the contract, THE SUPPLIER will reimburse the amount paid within 14 days from the day on which the SUPPLIER was aware of the customer's decision to terminate the contract.
Any payment by the CUSTOMER can only be made using credit or rechargeable cards indicated on the website www.mystore016.com, with the Paypal payment method when ordering.
The communications relating to the payment and the data communicated by the CUSTOMER at the time this is carried out take place on special protected lines. Credit card payment security is guaranteed by VBV certification (Verified by VISA) and SCM (Security Code Mastercard).
All the selling prices of the products indicated on the website www.mystore016.com are expressed in Euros and include VAT, and where applicable, the WEEE contribution.
Shipping costs are not included in the purchase price, but are indicated and calculated at the end of the purchase process before payment is made.
The CUSTOMER accepts the power of the SUPPLIER to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time the order is created and indicated in the confirmation e-mail sent by the SELLER to the CUSTOMER.
In the event of an IT, manual, technical error, or any other nature that could result in a material change, not provided by the SUPPLIER, of the selling price to the public, which makes it exorbitant or clearly derisory, the purchase order will be considered invalid and canceled and the amount paid by the CUSTOMER will be refunded within 14 days. from the day of cancellation.
In the case of receipt of products that do not comply with the orders or defective, the CUSTOMER has the right to restore the cost of the product by repairing or replacing the product without charge. The CUSTOMER can exercise this right if the defect occurs within two years from the delivery of the goods and reports the defect to the SUPPLIER within two months of discovery.
Subsequently, the customer will have to proceed with the creation of a computerized practice of Returning to the SUPPLIER, in the event of a defective or non-conforming product, the SUPPLIER will arrange, at his own expense, to organize the collection of the product, compatibly with the availability of the CUSTOMER.
All the products presented on the website www.mystore016.com benefit, in addition to the legal guarantee of conformity referred to in the previous article, from a commercial guarantee whose duration is mentioned on the product data sheets of the articles.
To use the warranty, the CUSTOMER must keep the invoice / receipt or the order form.
The SUPPLIER will only accept orders to be delivered in the Italian territory and in the Republic of San Marino. The products will be delivered via the SELLER's conventioned shipping agent to the address indicated by the CUSTOMER at the time of the order within 3 days. working from the date of receipt by the CUSTOMER of the order confirmation email sent by the SELLER.
For each order placed on the website www.mystore016.com, the SELLER issues an invoice for the goods shipped. The invoice will contain the information provided by the CUSTOMER during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein
The SUPPLIER and the SELLER do not accept any liability for disruptions caused by force majeure or unforeseeable circumstances, even if dependent on malfunctions and disruptions of the internet, in the event that it is unable to execute the order within the time stipulated in the contract.
The CUSTOMER has the right to access the site for consultation and for making purchases. No other use, in particular commercial, of the site or its content is permitted. The integrity of the elements of this site, whether sound or visual, and the related technology used remain the property of the SELLER and are protected by intellectual property rights.
The www.mystore016.com website uses "cookies". Cookies are electronic files that record information related to the CUSTOMER's navigation on the site (pages consulted, date and time of consultation, etc.) and that allow the SELLER to offer a personalized service to its customers.
The SELLER informs the Customer of the possibility of deactivating the creation of such files by accessing his own Internet configuration menu.
These General Terms and Conditions of Sale consist of all the clauses that compose them. If one or more provisions of these General Terms and Conditions of Sale are considered invalid or declared as such pursuant to the law, regulations or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.
These General Terms and Conditions of Sale are subject to Italian law.
Any dispute against the SUPPLIER that does not find a friendly solution will be subject to the exclusive jurisdiction of the Court of the CUSTOMER's place of residence or domicile, if located in the territory of the State.
In any case, it is possible to optionally resort to mediation procedures pursuant to Legislative Decree 28/2010, for the resolution of any disputes arising from the interpretation and execution of these terms and conditions by accessing the following site: https://webgate.ec.europa.eu/odr